Privacy Policy

Personal Information: Name, email address, phone number, and organization details when you create an account or register for our services.

Payment Information: Credit card details, bank account information, and transaction history (processed securely through our payment partners like Stripe).

Donation Data: Information about donations made through our platform, including amounts, frequency, and designated purposes.

Usage Information: How you interact with our platform, including pages visited, features used, and device information.

Communication Records: Messages, support requests, and other communications you send to us.

To provide and maintain our donation platform services.

To process donations and facilitate transactions between donors and organizations.

To send important updates about your account, donations, and platform features.

To provide customer support and respond to your inquiries.

To improve our services through analytics and user feedback.

To comply with legal obligations and protect against fraud or abuse.

With Organizations: We share donor information with the specific organizations they choose to support through donations.

With Payment Processors: We work with trusted partners like Stripe to securely process payments.

With Service Providers: We may share information with third-party services that help us operate our platform (hosting, analytics, etc.).

Legal Requirements: We may disclose information when required by law or to protect our rights and safety.

We do not sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your personal information.

All payment processing is handled by PCI-compliant payment processors.

We use encryption to protect data in transit and at rest.

Access to personal information is limited to authorized personnel only.

We regularly review and update our security practices to address emerging threats.

Access: You can request a copy of the personal information we have about you.

Correction: You can update or correct your personal information through your account settings.

Deletion: You can request deletion of your personal information, subject to legal and operational requirements.

Portability: You can request a copy of your data in a portable format.

Opt-out: You can opt out of marketing communications while still receiving essential service updates.